Policies

Payment

Payment is due when your order is placed.
We reserve the right to cancel any sale. Any payment will be refunded should this occur.

 

Shipping

Wix does not have an ideal shipping calculator so shipping is estimated on wieght. If you would like to pick up an order in Meadow Lake, SK or Leduc, AB, please contact us to place your order and make pick up arrangements.

 

Orders will normally be shipped within a week of ordering.

 

Wooly Goat Soap is not liable for items damaged or lost in transit.


Custom Orders
Please message us to make a custom order. There is a minimum 6 bar order for custom scented soaps and a 6 week waiting time since handmade soap take 6 weeks to cure,

 

Refunds and Exchanges

No returns, exchanges, or refunds on any products. If there is a quality issue with any of our products, please let us know.

Orders cannot be cancelled once they have been shipped.

We reserve the right to cancel any unshipped order.

If an order is returned by Canada Post, customer will be contacted and will be required to pay extra shipping.

Wooly Goat Soap is not liable for any reaction you may have to our products. Please review ingredient lists before purchasing.

 

All products are handmade in small batches and have slight variations in colour, shape, and scent between batches. Therefore, products received may not be exactly as seen in website pictures.

Products may not be exacly as shown as they are handmade and may vary slightly from batch to batch.

© 2016 Wooly Goat Soap. Proudly created with Wix.com

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